Privacy Policy

Welcome to the Identity Protection Network™! Your privacy and security are important concerns. That is why LoudSiren, LLC (“LoudSiren”), will continue working hard to earn and keep your trust by protecting the privacy and confidentiality of your personal information. Please take a moment to read this Privacy Policy to learn more about:

• What “personally identifiable information” LoudSiren collects.
• How LoudSiren uses “personally identifiable information.”
• With whom LoudSiren shares “personally identifiable information.”
• How you can access and change your account information.
• What security procedures are in place to protect against the loss, misuse, or alteration of information in LoudSiren’s custody and control.
• How to contact LoudSiren.

Registration:
Customers of LoudSiren are enrolled in the Identity Protection Network™ by Debix, Inc. (“Debix”). In order to enroll in the Identity Protection Network™ ("Network") through LoudSiren, you must activate an account by registering on our website (www.LoudSiren.com), by submitting a mail-in application (available at https://www.loudsiren.com/RegistrationForm.pdf), or by such other means as LoudSiren may from time-to-time establish. All online and mail-in enrollment forms submitted to LoudSiren are transmitted to and processed by Debix.

“Personally identifiable information” is information that is collected from individual consumers by any means to verify a consumer’s identity and to process a consumer’s request for services. To enroll in the Network and to use LoudSiren’s services, including having LoudSiren request that fraud alerts be placed in your credit files on your behalf, you are required to provide the following personally identifiable information: name, valid email address, current billing address, prior billing address (in some cases), gender, Social Security number, date of birth, and at least one valid phone number. In rare cases, circumstances may necessitate the disclosure of additional personally identifiable information to LoudSiren or Debix. All personally identifiable information submitted to LoudSiren is transmitted to Debix where it is processed, stored, and maintained by Debix at its secure facilities in Austin, Texas. Debix’s Privacy Policy is available at www.debix.com/privacy.php. Any questions that you have regarding Debix’s Privacy Policy should be directed to Debix at 900 Congress Avenue, Suite 402, Austin, Texas 78701 (1-888-332-4963).

Your name and email address may be stored and maintained by LoudSiren, LLC.

You are not required to provide the above-noted information to LoudSiren in order to have fraud alerts placed in your credit files at the major credit reporting agencies. Pursuant to current federal legislation, if you believe you have been or could become the victim of identity theft you can request that fraud alerts be placed in your credit files free-of-charge by using existing procedures for placing fraud alerts in credit files established by the major credit reporting agencies.

Profile Information:

In addition to the above-noted information, once you are enrolled in the Network you may provide updated or additional information regarding your profile (“Profile Information”) through the Member Log In on our website or by contacting Customer Service. Profile Information that is required for activating or maintaining your enrollment is considered personally identifiable information. Any information that you provide beyond what is required for activating and maintaining your enrollment is entirely optional. All Profile Information submitted to LoudSiren is transmitted to Debix where it is processed, stored, and maintained by Debix at its secure facilities in Austin, Texas. Debix’s Privacy Policy is available at www.debix.com/privacy.php. Any questions that you have regarding Debix’s Privacy Policy should be directed to Debix at 900 Congress Avenue, Suite 402, Austin, Texas 78701 (1-888-332-4963).

Billing Information

For billing purpose you are required to enter valid credit or debit card information during enrollment (“Billing Information”) and to update this information as necessary. Billing Information that is required for activating or maintaining your enrollment is considered personally identifiable information. All Billing Information submitted to LoudSiren is transmitted to Debix where it is processed, stored, and maintained by Debix at its secure facilities in Austin, Texas. Debix’s Privacy Policy is available at www.debix.com/privacy.php. Any questions that you have regarding Debix’s Privacy Policy should be directed to Debix at 900 Congress Avenue, Suite 402, Austin, Texas 78701 (1-888-332-4963). Debix complies with current PCI Data Security Standards.

Cookies & Log Files:

Like most websites, www.LoudSiren.com uses cookies and web log files to track usage. Cookies and log file data are used to enhance and/or customize your experience on our website.

A cookie is a tiny data file that resides on your computer and allows us to recognize you as a user when you return to our website or web application using the same computer and web browser. You may set your browser to inform you when cookies are being placed on your computer and, therefore, have the opportunity to decide whether or not to accept a cookie. If you decide not to accept a cookie or if your browser settings do not allow cookies, you will not be able to use the areas of our website for members or enrolled users. LoudSiren uses the information it collects through the use of cookies solely in the administration, provision, and improvement of our website and our services.

One type of cookie, known as a “persistent” cookie, is set once you have logged in to your LoudSiren account. The next time you visit the LoudSiren website or LoudSiren web application, the persistent cookie will allow the LoudSiren website or web application to recognize you as a previous visitor or user. In order to access or change any of your personal information (e.g., a phone number, a credit card number), you may be required to log in again with your password and Personal Identification Number (“PIN”) even if your computer contains a persistent cookie. Additionally, if you log out of the member-only areas of the LoudSiren website, you will need to re-enter your password and PIN the next time you visit in order to log in.

Another type of cookie, called a “session” cookie, is used to identify a particular visit to our website. Session cookies expire after a short time or when you close your web browser. Due to the communications standards on the Internet, when you visit the LoudSiren website or LoudSiren web application, LoudSiren automatically receives the URL of the website from which you came and the website to which you go when you leave the LoudSiren website or LoudSiren web application. LoudSiren also receives the Internet Protocol (“IP”) address of your computer (or the proxy server you use to access the Web), information about your computer operating system and the type of web browser you are using, and the name of your Internet Service Provider (“ISP”). LoudSiren may use this information to analyze overall trends to help us improve our service, but LoudSiren does not link this information to personally identifiable information in any way.

Children:

The LoudSiren website, LoudSiren web application, and LoudSiren services are intended for use solely by adults (i.e., individuals who are 18 years of age and older). Children are not eligible to use our service and should not submit any personal information to us. If you are under the age of 18, please refrain from using the LoudSiren website, LoudSiren web application, or LoudSiren services. If you are an adult and believe that your child, or any other minor, has submitted personal information through this website, please contact us by clicking the “Contact Us” link at www.LoudSiren.com or by mail at the address below, and we will remove that information as soon as possible.

The Identity Protection Network™ is an online web application and web service dedicated to preventing and resolving issues related to credit identity fraud. LoudSiren collects certain types of information in order to provide and improve our service to you and to other consumers. LoudSiren, LLC, and Debix, Inc., are the sole owners of the information collected on this site.

Personally Identifiable Information:

LoudSiren uses your personally identifiable information to activate and maintain your enrollment in the Network, and to carry out your instructions and provide specific services requested by you (e.g., requesting fraud alerts with the credit reporting agencies, registering with the National Do not Call Registry, reporting fraud to law enforcement).

LoudSiren Communications:

LoudSiren will communicate with you through email, through notices posted on this website, and via telephone. These communications include a series of welcome, verification, and informational contacts that are part of the enrollment process and that help to inform new users about various features of LoudSiren’s services. Please be aware that as long as you are a registered member of the Network you may receive certain emails related to the proper functioning of your account. LoudSiren may send you promotional emails about LoudSiren products and services. You may “opt out” of receiving such promotional emails by sending a request to info@LoudSiren.com.

Customized Content:

Any information you provide during enrollment or in your profile may be used to customize your experience on our website.

For your protection, we strictly limit the sharing of your information with others.

Sharing Information with Debix, Consultants, Resellers & Affiliates:

LoudSiren will transmit all information it receives from you to Debix where it will be processed, stored, and maintained by Debix at its secure facilities in Austin, Texas. Debix’s Privacy Policy is available at http://www.debix.com/privacy.php. Any questions that you have regarding Debix’s Privacy Policy should be directed to Debix at 900 Congress Avenue, Suite 402, Austin, Texas 78701 (1-888-332-4963).

LoudSiren will not share any information it collects from you with its Consultants, Resellers, or Affiliates.

Sharing Information with Third Parties:

LoudSiren takes the privacy and security of customers very seriously. As a result, except as provided herein, LoudSiren will never sell, rent, or intentionally provide your personally identifiable information to any third parties for any purpose, including marketing.

After your personally identifiable information is transmitted to Debix, Debix may share your personally identifiable information with third party service providers engaged by Debix to provide services to Debix. For instance, Debix may use a credit card processing company to bill users for enrollment fees. These third parties are not permitted to retain, share, or store any personally identifiable information except to provide services to Debix and are bound by strict confidentiality agreements that limit their use of such information. Except as provided herein or as required by law, LoudSiren is not responsible for any services offered by these third parties, including, without limitation, any policy such third party may have regarding the privacy of your personally identifiable information. You should consult Debix and these third parties regarding their privacy policies for more information.

LoudSiren may share your name, employee number, member number, or other similar number assigned by the third party, with a third party who has paid for your enrollment fee (e.g., an employer or merchant following a data breach).

LoudSiren and/or Debix will share your personally identifiable information with third parties as necessary to carry out your instructions or to provide specific services requested by you. For example, LoudSiren and/or Debix will share your personally identifiable information with:

• credit reporting agencies to request fraud alerts on your behalf;
• law enforcement agencies as part of an investigation of alleged identity theft;
• insurance carriers as part of a consumer’s insurance claim;
• financial institutions and credit card companies in conjunction with a credit request;
• The National Do not Call Registry to have your phone numbers listed.

Except as provided herein or as required by law, LoudSiren is not responsible for any services offered by these third parties, including, without limitation, any policy such third party may have regarding the privacy of your personally identifiable information. You should consult with Debix and these third parties regarding their privacy policies for more information.

LoudSiren and/or Debix may share your personally identifiable information with a third party in connection with a request by law enforcement when LoudSiren and/or Debix believe there may be a misuse of our website or our services in order to investigate a possible crime.

LoudSiren and/or Debix may share your personally identifiable information with third parties in connection with a change of control, merger, or sale of all or substantially all of LoudSiren’s and/or Debix’ assets.

Legal Disclaimer:

LoudSiren and/or Debix may need to disclose your personally identifiable information when required by law. We will disclose such information when we have a good-faith belief that it is necessary to comply with a court or agency order, ongoing judicial proceeding, or other legal process served on LoudSiren and/or Debix, or to exercise our legal rights or defend against legal claims.

Singular Summary & Aggregate Statistical Information:

LoudSiren and/or Debix may share “generic” demographic and other data regarding users of our services. This data does not contain personally identifiable information, but may describe information regarding group usage of the service and/or group demographic information.

You can review the information you provide to us and, unless otherwise indicated, make any desired changes to the information that LoudSiren and/or Debix retains in its custody and control or to the settings for your LoudSiren account. You may review and change information at any time by logging in to your account on the LoudSiren website and editing the information in your profile, or by calling Customer Service.

You can close your account through our website and request that LoudSiren remove your personally identifiable information from the databases maintained by LoudSiren and Debix. You can also request that your account be closed in writing by notifying us at the address indicated below. While LoudSiren and Debix must maintain certain personally identifiable information in order to administer the LoudSiren system and services, resolve potential disputes, comply with official investigations or proceedings, and enforce LoudSiren’s agreements, that information will be maintained for limited purposes and only for the time period required under applicable law or the then current internal data retention policies established by LoudSiren and Debix.

LoudSiren and Debix utilize a wide range of advanced technologies for Internet and secure interactive voice security, including multi-band, multi-factor authentication, data encryption, and database data encryption. When you attempt to access secure areas of our website or sign into the Identity Protection Network™ web application, Debix will authenticate your identity with patent-pending technology.

Debix protects all personally identifiable information submitted by you via the Internet by using a secure web server, which allows your web browser programs (e.g., Netscape Navigator/Communicator, Microsoft Internet Explorer, Firefox, etc.) to interact with Debix' web server via an encrypted session. Debix uses a Secure Socket Layer (“SSL”) connection that provides an encrypted connection between your computer and Debix. The 128-bit encrypted connection scrambles ordinary text or data into cyphertext to safeguard your information as it is transmitted over the Internet. The information is decrypted (i.e., put back into a readable format) when it reaches its intended destination.

In addition, certain information (e.g., your password) is encrypted and stored in a database using a "one-way hash" meaning that the data cannot be unencrypted and can only be used to verify the validity of the information once the correct information is provided to Debix by you.

The Identity protection Network™ associates with each Network member a unique user name, password, phone number, and PIN that must be entered each time a user signs in. The Identity Protection Network™ web application and www.Debix.com issue a session cookie to record encrypted authentication information only for the duration of a specific session. The session cookie does not include the user name, password, or PIN of the user. Neither the Identity Protection Network™ web application nor www.Debix.com use cookies to store other confidential user and session information, but instead implement more advanced security methods based on dynamic data and encoded session IDs.

In order to protect user information submitted to LoudSiren and Debix, the Identity Protection Network™ web application, www.Debix.com, and www.LoudSiren.com are hosted in a secure server environment that employs state-of-the-art firewall and other advanced technologies to prevent interference or access from outside and unauthorized inside intruders.

Notwithstanding the foregoing, there is always some element of risk involved in sending personal information over the Internet. YOU ACKNOWLEDGE THAT, IN CONNECTION WITH THE LOUDSIREN SERVICE, INFORMATION MAY BE TRANSMITTED OVER LOCAL EXCHANGE, INTEREXCHANGE AND INTERNET BACKBONE CARRIER LINES AND THROUGH ROUTERS, SWITCHES, AND OTHER DEVICES OWNED, MAINTAINED, AND SERVICED BY THIRD PARTY LOCAL EXCHANGE AND LONG DISTANCE CARRIERS, UTILITIES, INTERNET SERVICE PROVIDERS, AND OTHERS, ALL OF WHICH ARE BEYOND THE CONTROL AND JURISDICTION OF LOUDSIREN. ACCORDINGLY, LOUDSIREN ASSUMES NO LIABILITY FOR OR RELATING TO THE DELAY, FAILURE, INTERRUPTION, OR CORRUPTION OF ANY DATA OR OTHER INFORMATION TRANSMITTED IN CONNECTION WITH THE LOUDSIREN SERVICE. FURTHER, LOUDSIREN MAKES NO WARRANTY AND ASSUMES NO LIABILITY REGARDING THE AVAILABILITY, RELIABILITY, OR SUITABILITY OF ANY INTERNET SERVICE PROVIDER OR DIGITAL SUBSCRIBER LINE SERVICES. LOUDSIREN MAKES NO WARRANTIES AS TO THE SECURITY OF USER’S DATA COMMUNICATIONS, OR THAT THIRD PARTIES WILL NOT GAIN UNAUTHORIZED ACCESS TO OR MONITOR USERS’ COMPUTER(S) OR ONLINE COMMUNICATIONS. BY ENROLLING TO BECOME A MEMBER OF THE IDENTITY PROTECTION NETWORK™ YOU AGREE THAT LOUDSIREN WILL NOT BE LIABLE FOR ANY SUCH ACCESS.

Some of the content on our website may be provided through the use of framing or linking technology. Using this technology from our website, you may view content that may reside on a third party’s server. In that case, the third party may place a cookie on your computer and any information you provide to that third party, including personally identifiable information, may be used by that third party in a manner that LoudSiren cannot control. By accessing any third party content through our website, you assume all liability from and risk of the use of such content, including the use of cookies. LoudSiren has no responsibility or liability for any cookie placed by a third party, for any content viewed on a third party’s server, or for any use a third party may make of information you choose to provide to the third party. If you are concerned about a third party’s website privacy practices, please review the privacy policy for that site.

If after reviewing this Privacy Policy you have any questions or concerns regarding how your information, including personally identifiable information, is used or maintained by LoudSiren, please contact us by email at info@LoudSiren.com. Or, if you prefer, we can be contacted by mail or by telephone at:

Customer Service:
1-888-407-4736 (M - F, 7 a.m. - 7p.m. Central Time)

LoudSiren, LLC
P.O. Box 818
Tallahassee, FL 32302
1-888-457-4736 (M - F, 10 a.m. - 4p.m. Eastern Time)

LoudSiren may update this Privacy Policy in its sole discretion from time to time. In the event there are significant changes in the way LoudSiren treats your information, including your personally identifiable information, LoudSiren will send a notice to the primary email address specified in your LoudSiren account or will notify you by displaying a prominent notice on our website. To the extent permitted by law, your use of LoudSiren services and LoudSiren’s use of your personally identifiable information shall be governed by the most current Privacy Policy.

Effective date: June 18, 2008